Platform Access via HSCN
Modified on Tue, 18 Mar, 2025 at 4:58 PM
TABLE OF CONTENTS
Introduction
Access to Platform via the HSCN (Health and Social Care Network) is now available to improve speed and performance. This new access method uses a different URL that should provide a faster experience for you and your colleagues within the Platform tool.
Step-by-Step Guide
How do I connect to Platform via HSCN?
To access Platform via the HSCN network, use the following link: https://platform.adviseinc.thirdparty.nhs.uk/
Please note that HSCN access is only available on-site, as it uses the NHS network infrastructure, and is not accessible when working from home outside of using a VPN.
What should I do if I experience issues accessing Platform via HSCN?
If you encounter issues, please contact your IT team and request that the following IP addresses be whitelisted:
- 10.122.196.35
- 10.122.197.35
- 10.122.234.17
What improvements should I expect by accessing Platform through HSCN?
You should notice significant improvements in speed, performance and overall user experience by using the HSCN network.
What should I do if I have feedback or issues with the HSCN network?
If you experience any issues or have feedback about the network, please reach out to us at support@adviseinc.co.uk. We value your input as we continue to enhance Platform.
If you have any questions, please don’t hesitate to get in touch at support@adviseinc.co.uk or phone us on 0207 112 9222.
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